*THESE ARE OUR ROUTINE HOURS AND LIMITS. IN THE AUSTIN STORE, DUE TO EXCEPTIONALLY HEAVY BUY VOLUME, STAFFING AND LIMITED STORAGE SPACE, WE MAY HAVE OTHER LIMITS IN PLACE. PLEASE CALL US AT 512-462-4646 TO CONFIRM BUY COUNTER HOURS AND HOW MUCH YOU MAY BRING IN
You do not need an appointment to sell to Uptown. We buy every day and the buy counter is always open. Same-day processing in Austin runs from 10:00 AM to 7:00 PM Mon-Sat and 11:30-5 on Sunday. In San Marcos and College Station, we stop same-day processing at 8 pm Mon-Sat and 6 pm on Sunday.
On days that buys are very heavy, we may close the buy counter for same-day processing early, so please call us within 2 hours of the normal time if you want your buy processed the same day. We always accept drop offs (up to the equivalent of two 30-gallon trash bags) for next-day processing at any time. If you have an exceptionally large amount of items, please call so we can plan accordingly.
For your own protection, please bring your items in a bag, box or storage container. We cannot be responsible for loose items getting misplaced. We prefer this to items on hangers and can process your buy more quickly that way.
For fastest processing, please lay your items FLAT if possible. It is much easier and faster for us to go through your items this way.
If it is your first time to sell, please fill out all of the buy form. State law requires us to have your address, driver's license, phone number and e-mail. If you have questions, just ask. See our guidelines for drop offs vs. staying in the store on the next page.
ATTENTION AUSTIN SELLERS:
DUE TO UNPRECEDENTED HEAVY BUY VOLUME AND IN ORDER TO CONTINUE SERVING OUR REGULAR SELLERS EFFICIENTLY, WE WILL BE TEMPORARILY SHORTENING BUY HOURS AND LIMITING INTAKE.
UNTIL FURTHER NOTICE, OUR BUY COUNTER WILL BE COMPLETELY CLOSED TO IN-STORE BUYS AS WELL AS DROP-OFFS. TUESDAY-SATURDAY, THE BUY COUNTER WILL BE OPEN FOR SAME-DAY PROCESSING UNTIL 6 PM AND SUNDAY UNTIL 5 PM. WE WILL BE LIMITING BOTH IN-STORE BUYS AND DROP-OFFS TO THE EQUIVALENT ABOUT ABOUT ONE 13-GALLON TRASH BAG.
WE APOLOGIZE FOR ANY INCONVENIENCE. WE CANNOT CONTINUE TO PROVIDE GOOD SERVICE WITHOUT BETTER MANAGING INTAKE UNTIL WE CAN CATCH UP. THANK YOU FOR YOUR UNDERSTANDING.